Checklist: How to Set Up a Help Desk
When done properly, Technology Management isn’t simply about putting out fires or telling customers to reboot. Successfully implementing a support desk that can help businesses thrive requires certain key elements. But what will you need?
We’ve got you covered with our checklist for identifying your support desk needs, Creating a Help Desk: 10 Best Practices.
Our checklist covers IT concerns such as:
- Gathering the right team for the job
- Structuring roles and responsibilities
- Setting up automation
- Measuring the right metrics
- And more!
Our checklist lays out 10 important considerations and goes over each one in detail to paint a picture of what a successful help desk needs.
Just fill out the form to get your free copy of our checklist today, and take the next step in proactive and supportive Technology Management.
