Deploying a hyperconverged infrastructure solution? Maybe you’re finally moving to Windows 10. Whatever tech projects you’ve got on your plate, working with skilled project managers takes the stress out of the process.
When you partner with Elevity, you get more than just hardware, software, and engineering expertise. You get to work with our super-organized, incredibly knowledgeable project management team. And it’s high time we put the spotlight on this important aspect of our company.
These unsung heroes work tirelessly behind the scenes to implement your projects on time and on budget. They keep your project running smoothly and make sure you’re informed every step of the way. In short, they’re the glue that holds all the pieces of your project together.
Good project management is essential to the success of any IT project – big or small. Why? Here are just a few things project managers bring to the table:
So let’s meet one of the project management rock stars here at Elevity.
Conor Duffin, project coordinator based in our Appleton office, is one of the friendly people who manages the day-to-day aspects of our clients’ projects. He recently gave us the inside scoop on what it takes to provide world-class project management.
A: We manage quite the breadth of project work – from traditional and hyperconverged infrastructure to Microsoft cloud and Office 365 migrations, network security, and backup and disaster recovery.
A: We do it all: planning, coordinating, scheduling, client updates, problem solving. Our team provides technical expertise and insights to the client along the way. Our goal is keeping projects on budget and on schedule.
We involve the client as much as they wish to be in the work. There are the technical customers who want to be hands-on participants in their projects. Then there are organizations that want us to control the project so they don’t have to lift a finger.
Most importantly, though, we emphasize customer experience throughout the project. We provide satisfaction surveys during and after projects for customers to share feedback. Our customers appreciate having an active voice throughout their project process.
Our goal is to deliver the absolute best project deployment possible. We’re not afraid of negative feedback. We take that input and use it to continuously improve the way we do things.
A: I’m responsible for all the non-technical communications and updates to the customer. That includes running kick-off and status update meetings, scheduling, planning, coordination, and providing internal project updates to the ITP team.
A: Absolutely. On a recent project, our lead engineer wound up sidelined with pneumonia. Thanks to Elevity’s team approach to projects, we were able to seamlessly hand that project off to another engineer and still delivered a great customer experience.
A: I would say adapting to changes as projects evolve, goals change, and scopes increase.
A: We’re always focused on the customer and end-user experience. We ensure that new technology is translated into great user experiences
A: I like helping our clients implement new technologies that allow their businesses to achieve more. It’s so gratifying to see the real-world impact of the projects we do. Plus, I get to work with new and exciting technologies. That’s pretty cool.
Big or small, simple or complex, our projects team has the experience to make your next IT project painless. Visit our Project Work page for more info.